Service Agreement

Please review this Services Agreement ("Agreement") carefully before subscribing to Rich Dreams. Your subscription purchase signifies acceptance of all terms and conditions outlined herein. If you represent a company or legal entity, you confirm your authority to bind such entity to this Agreement. Failure to agree to these terms prohibits the use of Rich Dreams Services.

Rich Dreams, owned by DUKU FORE PTY LTD (ABN 87 656 517 387), retains all proprietary rights and intellectual property related to the software and its affiliated entities.

This Agreement is between DUKU FORE PTY LTD or its designated entity, and the Subscriber as named on the Rich Dreams Services Order Form.

A. This Agreement includes and incorporates Schedules 1, along with the attached Terms and Conditions, encompassing warranty disclaimers, liability limitations, and use limitations.

B. Any alterations to this Agreement require written consent from both parties to be effective.

SaaS Services and Support

DUKU FORE PTY LTD will make commercially reasonable efforts to provide the Subscriber with Services as outlined in this Agreement. Technical support will be offered in accordance with standard practices.

Restrictions and Responsibilities

The Subscriber must not reverse engineer or modify the Services without explicit consent.
The Company grants a non-exclusive license to use Services within the agreed Term.
The Subscriber agrees to use Services in compliance with Company policies and applicable laws.
The Subscriber indemnifies the Company against any claims arising from non-compliance or misuse of Services.
Confidentiality and Proprietary Rights

Both parties agree to protect confidential information disclosed during the term of this Agreement. Each party retains ownership of its respective proprietary information.

Payment of Fees

The Subscriber will promptly pay applicable fees described in the Order Form according to this Agreement. Additional charges may apply for exceeding agreed-upon Service capacities.

Term and Termination

This Agreement remains in effect for the Initial Service Term and automatically renews unless terminated by either party with prior notice. Termination may occur if either party materially breaches the Agreement.

Warranty and Disclaimer

The Company will maintain Services to minimize errors and interruptions. However, Services are not guaranteed to be error-free or uninterrupted. The Subscriber accepts responsibility for ensuring Services meet their requirements.

Indemnity

The Subscriber agrees to indemnify the Company against any claims resulting from breach of this Agreement or negligent acts.

Limitation on Liability

Except for cases of negligence causing injury or death, the Company's liability is limited to fees paid by the Subscriber in the past 12 months.

General

If any provision of this Agreement is deemed unenforceable, the remainder of the Agreement remains valid.
This Agreement cannot be assigned without prior written consent.
Notices must be in writing and will be considered received upon confirmation of receipt.
This Agreement is governed by Queensland, Australia laws, and any disputes will be settled in Queensland courts.

Schedule 1 Specifications

Refer to the Statement of Work for details on Services and Implementation Services.

For Technical Support, contact admin@richdreams.co

By subscribing to Rich Dreams, you agree to abide by the terms outlined in this Agreement.